How to Use the Duo Mobile App (Old Version)

The Duo Mobile app is a simple and secure way to authenticate your login requests for various applications. This guide will walk you through the process of setting up and using the old version of the Duo Mobile app.

Authenticating with Duo Push

When you choose to authenticate with Duo Push, you'll receive a login request on your phone. To approve the request, simply tap 'Approve' on your phone. If you're not expecting this request, press 'Deny' to reject it.

Generating Passcodes and Responding to Authentication Requests

Once you've authenticated with Duo Push, you can respond to future authentication requests or generate passcodes to log in to applications. To do so, open the Duo Mobile app and select 'Respond to Push' or 'Generate Passcode.'

Managing Your Duo Account

You'll see your newly-added Duo account in the accounts list. Tap 'OK' to return to your browser and complete the login process.

Turning Off Sharing Usage Data

To turn off sharing usage data, tap 'Turn off.' This will prevent Duo Mobile from collecting data to improve your experience.

Enabling Notifications

You can enable notifications for Duo Mobile by tapping 'Allow notifications.' This will allow you to receive push requests when they arrive at your device. You can approve or deny these requests without opening the app.

Practicing with Duo Mobile

If you're new to using Duo Mobile, it's a good idea to practice approving and denying authentication requests. Tap 'Practice now' to go through some training screens.

Adding a New Account

To add a new account, tap 'Skip' if you feel comfortable using Duo Mobile to log in to applications. Give the new account a name and tap 'Save.'

Enabling Camera Permission

If prompted, grant Duo Mobile permission to use your device camera. This is necessary for scanning QR codes during the enrollment process.

Scanning QR Codes

Launch Duo Mobile and step through the introduction screens. When enrolling in Duo for the first time, choose to add an iOS device or use Duo Push, and you'll be shown a QR code to scan with the Duo Mobile app to complete activation.

Checking Your App Version

To see which version of Duo Mobile is installed on your device, open the app and tap the menu icon. The app version will be displayed in the bottom left corner.

Supported Platforms

The current version of Duo Mobile supports iOS 15.0 and greater. You can find the latest version of Duo Mobile in the App Store.

By following these steps, you'll be able to set up and use the old version of the Duo Mobile app for secure authentication with various applications.

Duo mobile app old version